Remember, you NEVER need to go through a private broker to apply for your VA benefits. The VA interest rate reduction loan program can be a great deal if you've got a mortgage, but not if you go through a scammy outfit like this to sign up. And there's no reason to! This business is like one of those scams that charges you a huge fee just to do something simple you can do yourself for little or no cost, like renew a business license.
Vets, remember: you never want to give any outfit like this your confidential financial information. If there's ANY VA benefits programs you can't figure out how to apply for on your own, call the Oregon Department of Veteran Affairs -- not a predator like these guys!
(Clarification: you apply for IRRRL through a mortgage broker, but before you apply, you should review program details with a Veterans Service Officer -- with interest rates having been so low so long, it's an unusual veteran who will be able to benefit from the IRRRL program -- meanwhile, the broker will make out like a bandit, and try to jack you into adding home improvements to your loan on top of charging you points and origination fees. Unless you have an unusually high-interest loan that you somehow have failed to refi already, you are probably going to be better off keeping your existing loan and using the money that you would spend on this to pay off higher cost loans, such as credit cards or student loans.)